Privacy Policy

Data we collect

We collect information that you provide directly to us when using our software.

In this context, for example, we collect information when you create an account on our platform, update your profile, participate in certain interactive features, fill out forms, surveys, request support.

The information we may collect aims to improve interaction with our software, among them, may include: name, email address, photo, payment data, IP address, browser type, Authentication data (login times, last activity), Messages sent via contact forms.

We use your data to

• Provide and improve our services
• Contact you for support or communications
• Comply with legal obligations
• Ensure security and prevent fraud

We process your personal data based on

• We rely on your consent when: we send marketing emails or use non-essential cookies.
• Compliance with legal or regulatory obligation
• We execute the contract when: we use your email for login and basic software functionalities.
• We base on legitimate interest when: we use log data for security and fraud prevention.

Sharing with third parties / subprocessors

• Supabase — as backend provider: authentication, database, file storage. They process data on behalf of Tiktests as a subprocessor.
• Mailtrap (testing environment) / email providers or transactional sending — for sending notification/transactional emails and tests.
• Hosting, analysis, monitoring, and security providers.
• Public authorities when required by law.

Storage and security

Your data is stored on secure servers accessible only by authorized personnel. We adopt appropriate technical and organizational measures to protect your information against loss, misuse, unauthorized access, or disclosure.

How and for how long will your data be stored?

Your personal data collected by Tiktests will be used and stored for the time necessary for the provision of the service or for the purposes listed in this Privacy Policy to be achieved, considering the rights of data subjects and controllers.

In general, your data will be kept as long as the contractual relationship between you and Tiktests lasts. Once the personal data storage period ends, they will be deleted from our databases or anonymized.

International Data Transfer

Some of the third parties with whom we share your data may be located or have facilities located in foreign countries. In these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection laws

In this sense, Tiktests undertakes to always adopt efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements.

By agreeing to this Privacy Policy, you agree to this sharing, which will take place according to the purposes described in this instrument.

You have the right to

• Access your personal data
• Request correction, deletion, or portability
• Withdraw your consent at any time
• Request information about the use of your data

To exercise your rights, contact us by email: cdo@tiktests.com

Cookies and similar technologies

We use cookies (Essential, Analytics/Marketing) to improve user experience, analyze traffic, and personalize content.

Navigation data such as IP, ISP, Browser, and other information are collected only for statistical purposes to improve the usability and relevance of our site for you. The collection of this data is done by Analytics. However, you can browse anonymously using this feature in your browser.

You can manage your cookie preferences in your browser settings.

Changes to this policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the update date indicated.